The DDI technical infrastructure is designed and built to provide our clients with the power and capabilities they need without investing precious resources on complex and ever-changing technology. DDI has leveraged its world-class infrastructure used to host our Software as a Service products (DDI-Connect™, Online Web Services and Digital Dashboard) to also provide a range of hosted IT services that include:
We all know that computers and data can be lost due to a disaster. DDI Cloud IT Services gives our clients the peace of mind they need knowing that their data and access to critical services is protected. And DDI uses nothing but the best technology including VMware to virtualize all servers and EMC storage area networking technology for data replication and redundancy.
DDI takes care of backing up your information to a secure off-site storage facility and replicating your data across multiple data centers for continued operation. DDI data centers are continually monitored to provide optimum performance and up-time. Things like servers, storage, networks and bandwidth are all maintained by DDI and routinely upgraded as part of our Cloud IT Services. Response, resolution and escalation commitments are spelled out in our comprehensive Service Level Agreement (SLA).
We do all of this so our clients can spend their valuable time and money on what really matters: their mission and ministries. After all, isn’t that what a ministry partner should do?